STARS (Southend Treatment and Recovery Service)

This means we looked for evidence that people were protected from abuse and avoidable harm.

At our last assessment we rated this key question good. At this assessment the rating has remained as good.

This meant people were safe and protected from avoidable harm.

The service was mostly safe, clean, well equipped, well furnished, well maintained and fit for purpose. Some areas of the service were untidy and disorganised, with items not stored appropriately. Additionally, the walls required repainting to improve the overall appearance. Staff assessed and managed risks to people and themselves well. Staff understood how to protect people from abuse and the service worked well with other agencies to do so. The service used systems and processes to safely prescribe, administer, record and store medicines. The service managed people’s safety incidents well.