The Care Quality Commission
  • Doctor
  • Independent doctor

Midland Health

Overall: Good read more about inspection ratings

23a Highfield Road, Edgbaston, Birmingham, West Midlands, B15 3DP (0121) 769 0999

Provided and run by:
Midland Health Ltd

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Midland Health on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Midland Health, you can give feedback on this service.

7 March 2023

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Midland Health on 7 March 2023. The provider registered with the CQC on 5 May 2022 and had not been inspected previously.

Midland Health is a private GP practice situated in Edgbaston, Birmingham. They provide face to face consultations and offer appointments with a range of in-house specialist consultants who cover a wide range of medical areas. This service is registered with CQC under the Health and Social Care Act 2008 in respect of of the services it provides.

The medical director, is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • Governance systems were well established within the service. There was effective systems for monitoring service provision to ensure it was safe.
  • There were systems in place for the overall management of significant events and incidents. Risks to patients were assessed and well managed.
  • There was evidence of quality improvement activity and regular audits were completed to monitor the quality of services and implement new initiatives.
  • There were appropriate systems in place for obtaining patient consent for procedures undertaken.
  • The practice encouraged and valued feedback from patients and staff. It proactively sought patients’ feedback. Online comments highlighted that patients were pleased with the care provided by the doctors and staff were described as efficient, friendly and helpful.
  • Staff felt supported and were confident in raising concerns and suggesting improvements. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Services were planned and delivered to take into account the needs of different patient groups and to help ensure flexibility, choice and continuity of care.

The areas where the provider should make improvements are:

  • Take action to improve the management of clinical waste.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services