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Archived: Rosedale Manor Care Home

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All reports

Inspection report

Date of Inspection: 23 May 2012
Date of Publication: 2 July 2012
Inspection Report published 2 July 2012 PDF


Inspection carried out on 23 May 2012

During an inspection in response to concerns

During our visit to the home we spoke with five people who live there. They told us they were looked after well and treated in a caring way with dignity and respect. For example, one person said; �The staff are very good and treat me well�. Another said; �Staff here are friendly and they treat me with respect�, and another; �Staff are always nice and show respect�.

The people we spoke with all said they were happy living at the home. They spoke highly of the staff, saying they were kind and caring, worked hard, looked after them well and helped them when necessary. They also told us there were enough staff to meet their care and support needs. For example, one person said; �I enjoy being here. If you say you want something staff will get it for you�. Another said; �If I need help I ask and staff will do anything I ask. When I ring my bell they come�. Another said; �I am happy here. It is nice and comfortable and the company is good�.

One area people were less happy about was the availability of things to do to keep them occupied. Four people raised this as an issue. One person said; �There is very little to do. We just sit and watch TV mostly�. Another said; �I watch TV, socialise with others and go for walks. There are not many things put on by the home though�.