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Archived: Rosedale Manor Care Home

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All reports

Inspection report

Date of Inspection: 20 March 2014
Date of Publication: 5 April 2014
Inspection Report published 05 April 2014 PDF

Overview

Inspection carried out on 20 March 2014

During an inspection looking at part of the service

We carried out this inspection to check that improvements had been made in areas of concern that we had found on our previous visit in October 2013.

We spoke to eight people who lived in the home and three relatives. They all told us that the home had improved significantly in the last six months. Comments we received included; �I have noticed a big improvement in the level of care to people who are not mobile. People were left waiting to go to the toilet, now staff respond much quicker� and �I have no concerns about the staff.�

We spoke to the temporary manager, the regional manager and seven other members of staff. They all told us that they were very pleased with the improvements that had been made in the home.

We observed medicines being administered. One person told us ��Staff are very caring and kind, they give me my medicines every day��. Due to people having varying degrees of dementia we found it difficult to obtain their direct views about medicines but overall we found medicines were being safely and appropriately managed.

We looked at the systems in place to safeguard people who lived in the home from harm and saw that these had been improved. We looked at the quality assurance arrangements in place and we saw that that these had also significantly improved. We also looked at some the home's records and saw that they were legible and completed correctly.