Updated 18 June 2025
Date of Assessment: 04-08 August 2025.
Rejuvenate Aesthetics Clinic Ltd is an independent clinic that operates from a ground floor self-contained unit in Swaythling, Southampton. The service is staffed by an advanced nurse practitioner, who also owns the business, alongside an aesthetic therapist and a clinic co-ordinator. This service is registered with the CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some general exemptions from regulation by CQC which relate to particular types of service and these are set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The services provided at this location which are in scope include: prescription weight loss treatment and hyperhidrosis (treatment for excessive sweating).
This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
We undertook this assessment to check if improvements had been made following our previous inspection in August 2023. Since the last inspection, the service had made improvements and is no longer in breach of the legal regulations. Improvements had been made in relation to the prescribing of medicines for patients for weight loss treatment and documentation within clinical records. There were improvements to the monitoring of storage of medicines as well as clinical supervision, peer support arrangements and the service’s audits to ensure prescribing was in line with best practice guidelines. The service had developed materials for people which explained medical procedures and clearly outlined treatment and safety-netting processes. Observations and baseline measurements were documented within clinical records for monitoring and treatment planning purposes, and relevant information was shared with the people’s own GP with consent. There were systems in place to safeguard people from abuse. Information about care and treatment was comprehensive and accessible. The premises were safe and suited to the provision of care. People were informed of the risks and benefits associated to particular treatments prior to appointments. Consent was sought prior to interventions and recorded. The service had effective governance systems with embedded processes in place to identify, investigate and learn from incidents relating to the safety of people and staff members.