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Inspection Summary


Overall summary & rating

Good

Updated 1 April 2021

Camberley Cottage is a residential home providing accommodation and personal care to up to six people with learning disabilities and physical support needs. At the time of the inspection six people lived in the home.

We found the following examples of good practice.

People were supported by staff to understand and adhere to the government guidance around national restrictions and NHS shielding advice. People’s individual communication needs were addressed by staff who used simplified communication, easy read resources and individually tailored discussions with people to support them around infection prevention and control (IPC) measures in the service. For example, one person was supported to understand how to adhere to the government guidance when going out on their own and others were reassured around why staff wore personal protective equipment (PPE) when supporting them.

Staff supported people to minimise the impact of the current COVID-19 restrictions on their wellbeing. People could video call with their loved ones and their rooms were equipped with additional items which they liked to enable more indoor activities such as arts and crafts. Staff who played musical instruments brought them to work and played for people. People could also access the communal garden and were supported to go out for daily exercise. Staff supported people to redecorate their rooms and there were plans created by people to refurbish the garden area in the spring.

The registered manager reviewed the environment in the service and a range of changes were made to enable easy access to PPE, social distancing and effective IPC practice. For example, the spare communal bathroom was safely re-configured for additional storage of PPE and routine testing area for staff. The conservatory area was used as an alternative entrance to the service and was partitioned to enable safe screening of visitors and to facilitate staggered breaks for staff. The communal areas were re-arranged to provide socially distanced seating, a sofa was replaced by armchairs and additional seating area was organised in the home to enable social distancing for leisure and meal times.

There were clear contingency plans in place on how people’s individual needs and specifics of the service would be addressed to protect them from the spread of the infection should anyone test positive for COVID-19. This included a review of people’s daily routines to identify individual plans on how to minimise the impact of self-isolation on their wellbeing same time ensuring effective zoning and cohorting in the service.

Inspection areas

Safe

Good

Updated 1 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 1 April 2021

Caring

Good

Updated 1 April 2021

Responsive

Good

Updated 1 April 2021

Well-led

Good

Updated 1 April 2021