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St Catherine's Care Home Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 16 September 2020

About the service

St Catherine's Care Home is a two-storey purpose-built home that provides personal and nursing care to 60 people. The home is situated in the centre of Horwich, Bolton, and is close to local amenities, public transport and motorway networks. At the time of the inspection there were 53 people living at the home.

People’s experience of using this service and what we found

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Risks to people’s health and wellbeing were assessed and mitigated. People's medicines were managed safely; there was appropriate documentation in place to support the safe administration of medicines. Medicines records were audited regularly.

People received the correct diet types and care records included eating and drinking risk assessments. Care plans contained the relevant instruction regarding what people ate and drank.

The home was clean, and staff followed procedures to prevent the spread of infections.

The provider and registered manager followed governance systems which provided effective oversight and monitoring of the service. More robust quality assurance systems were now in place to ensure any shortfalls were identified and to drive continuous improvement within the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update)

The last rating for this service was Requires Improvement (published 14 February 2020) and there were two breaches of regulations. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

We undertook this targeted inspection to check on a specific concern we had about the safe management of people’s medicines and governance arrangements within the home. The overall rating for the service has not changed following this targeted inspection and remains Requires Improvement.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Requires improvement

Updated 16 September 2020

At our last inspection we rated this key question requires improvement. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Effective

Requires improvement

Updated 16 September 2020

Caring

Good

Updated 16 September 2020

Responsive

Requires improvement

Updated 16 September 2020

Well-led

Requires improvement

Updated 16 September 2020

At our last inspection we rated this key question requires improvement We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.