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We are carrying out a review of quality at Elm Farm Residential Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 22 June 2017

Elm Farm Residential Home provides residential support and care for up to 12 older people. At the time of our inspection there were 12 people living at the home. At the last inspection, in February 2015, the service was rated Good. At this inspection we found that the service remained Good.

People continued to receive safe care and there were enough staff to provide support people’s needs. People were protected from the risk of harm. People received their medicines as prescribed. Staff were suitably recruited to ensure they were able to work with people who lived at the home.

People made decisions about their care and staff sought people’s consent. Where people lacked capacity they were helped to make decisions. Where their liberty was restricted, this had been identified and action taken to ensure this was lawful. People received supported to stay well and had access to health care services. They were able to choose what to eat. Staff received training to meet the specific needs of people who used the service.

People were treated with dignity and respect. People were asked their preferences about how they wanted to be supported and cared for. These details were recorded in people’s care plans including their end of life wishes.

People and their family members were involved in the planning and review of care and support provided. People knew how to make a complaint or raise a concern.

Systems were in place to assess and monitor the quality of the service. People and staff were encouraged to raise any views about the service on how improvements could be made. The registered manager promoted an open culture which put people at the centre of the service.

Inspection areas

Safe

Good

Updated 22 June 2017

The service remains Good

Effective

Good

Updated 22 June 2017

The service remains Good.

Caring

Good

Updated 22 June 2017

The service remains Good.

Responsive

Good

Updated 22 June 2017

The service remains Good

Well-led

Good

Updated 22 June 2017

The service remains Good.