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Greenfields Close Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 13 March 2021

Greenfields Close is registered to provide accommodation and personal care for up to 30 people. The service is split across four residential buildings on one site. There is also a building for activities, training and administration. There were 18 people living at the service at the time of our inspection.

We found the following examples of good practice.

• Measures were in place to prevent visitors from catching and spreading infection. Visits were pre-booked and were limited to one visitor only. Visitors were screened for symptoms of an infection and had to complete Lateral Flow Device test (LFD) to ensure they were COVID-19 negative. Visitors were provided with personal protective equipment (PPE) to keep them and people safe.

• People were encouraged and supported to maintain contact with their relatives via phone and video calls.

• Staff had access to PPE and there was good supply of PPE.

• People who had tested positive for COVID-19 were asked to self-isolate in their bedrooms until they were free from symptoms. People who were discharged from hospital were also isolated to ensure there was less risk of cross contamination.

• People and staff had access to regular COVID-19 testing.

• Risk assessments had been carried out on people using the service and staff belonging to higher risk groups. Actions had been taken to reduce those risks.

• The service had plans in place and knew how to respond to an outbreak of infection to ensure the safety of people and staff.

Inspection areas

Safe

Requires improvement

Updated 13 March 2021

Further information is in the detailed findings below.

Effective

Requires improvement

Updated 13 March 2021

Caring

Requires improvement

Updated 13 March 2021

Responsive

Requires improvement

Updated 13 March 2021

Well-led

Requires improvement

Updated 13 March 2021