The Lawrence

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

The provider worked with people and healthcare partners to understand what being safe meant to them and the best way to achieve that. Staff concentrated on improving people’s lives while protecting their right to live in safety, free from bullying, harassment, abuse, discrimination, avoidable harm, and neglect. The provider shared concerns quickly and appropriately. The provider kept clear records of any safeguarding concerns and where appropriate, reported them to the relevant authorities. People felt safe living at assessed The Lawrence. One person told us, “I like it here. I feel safe and I have made new friends here; I like this home. I like talking to people here.” Relatives also felt their loved ones were safe. One relative said, “I think [relative] is safe there yes. I worry about [relative], but I think [relative] is happy and safe. I would give them ten out of ten."

The provider worked with people to understand and manage risks by thinking holistically. Staff provided care and support to meet people’s needs that was safe, supportive, and enabled people to do the things that mattered to them.Support plans and risk assessments identified potential risks to people’s safety and appropriate mitigating factors were in place. People were encouraged and supported to take positive risks. This allowed them to live as unrestricted a life as possible. Staff were aware of people's individual risks and shared with us how they used techniques to reduce the likelihood of people being harmed.The manager reviewed incidents and information about risks regularly.Staff told us they had access to support plans, and they provided sufficient information and guidance for them to provide safe care and reduce risk.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care that met people’s individual needs. There were suitable numbers of staff available to meet people's assessed needs. We were informed staffing was increased to meet the needs of the service. We received no concerns in relation to staffing levels. One staff said, “Staffing levels are good, everyone is supportive of each other.” Newly appointed care staff went through a comprehensive induction period. This included training for their role, shadowing an experienced member of staff and having their competencies assessed prior to working independently with people. All staff received regular supervision and competency assessments. The provider followed safe recruitment processes and had completed the necessary checks before staff worked with vulnerable people. We received positive feedback about the staff working at The Lawrence. One person told us, “The staff here are all kind and friendly. They are always about to help me if I need it."

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.