The Lawrence

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. Prior to receiving care, initial assessments were completed by the local authority and with the provider, alongside the person who would be receiving care and support. Where appropriate their relative or appointed advocates were also involved.People’s care plans provided detailed information about their individual needs and how staff could best support them.We found care was in line with people’s needs. Where needs changed, care had been adapted and care plans reviewed.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service told people about their rights around consent and respected these when delivering person-centred care and treatment. We observed throughout our visits, staff seeking consent from people before they supported them. The service worked in accordance with the Mental Capacity Act 2005 (MCA). A clear process was in place to carry out decisions specific MCA assessments where it was identified people lacked capacity. Staff had received training in the Mental Capacity Act (MCA) 2005 and had access to the provider’s MCA policy and procedure. Staff understood their roles and responsibilities in relation to the MCA. People confirmed they were given choices and asked what they would like to do.