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Spratslade House Care Home Good

All reports

Inspection report

Date of Inspection: 25 April 2013
Date of Publication: 22 May 2013
Inspection Report published 22 May 2013 PDF

Overview

Inspection carried out on 25 April 2013

During a routine inspection

We spoke with seven people who used the service, four members of staff and the registered manager. People told us they were happy with the care at Spratslade House. One person said, �They are all really good to me here�. Another person said, �I like it here. The staff are nice to me and the food is great�.

At our last inspection, we found that improvements needed to be made in how staff supported people to make decisions and how medicines were stored, administered and recorded.

During this inspection, we saw that improvements had been made to the way that the staff supported people to make decisions. People had an assessment of their ability to make decisions for themselves. Appropriate plans were in place for people who required support to make decisions, to ensure that the right support was given to meet people's needs.

People received care that met their individual needs, and they were supported by staff to maintain their skills and independence.

We saw that people were protected from the risk of infection, because staff were trained in the correct systems to reduce and manage the risk of infection. Communal areas within the home were found to be clean and tidy.

We saw that improvements had been made to the way that medicines were stored, but effective systems were not yet in place to ensure that people received their medicines as prescribed.

We saw that there was an effective system in place to investigate and respond to complaints.