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Inspection report

Date of Inspection: 26 March 2012
Date of Publication: 24 April 2012
Inspection Report published 24 April 2012 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Not met this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

People were not being fully protected from the risks of infection.

User experience

Although we had not planned to review the prevention and control of infection at this visit, we found issues which concerned us. In some of the lounges we saw that armchairs and sofas were stained and in poor condition. One armchair had a small amount of a brown substance stuck to it. The walls in one of the dining rooms and in some of the lounges were marked with what appeared to be dried splashes of liquid. The registered manager told us that the walls could not be wiped clean as the type of paint used could not be wiped. She said that the walls would need to be re-painted.

We saw that the home was tidy and that the bedrooms and bathrooms were clean. However, one relative told us “cleanliness is not good” and another person said that there were “never enough cleaners”.

In one of the corridors there was a rummage box of sensory items for people to use. We saw that among the contents was a ball of knitting wool. The wool was coated with a brown sticky substance. The box also contained a sticky sweet wrapper. We gave these items to a member of staff to be disposed of.

On each floor of the home there was a sluice room where staff disposed of soiled waste. The doors to these sluice rooms had a key code entry pad and the registered manager told us that they were kept locked. On three occasions during the day we found that two of the sluice rooms were unlocked. This means that there was a risk that people could have entered the room where soiled waste was stored. Because many of the people who live at the home have dementia and therefore might not understand the risks associated with soiled waste, this could put them at risk of infection.

Other evidence

We did not check the home’s policies and procedures for the prevention and control of infection.