The Care Quality Commission
  • Care Home
  • Care home

Archived: Bryony Lodge

19 St Marys Road, Hayling Island, Hampshire, PO11 9BY

Provided and run by:
Mr A Rutter and Mrs J Rutter

All Inspections

20 February 2014

During a routine inspection

We were told that there were nine people living at Bryony Lodge. On the day of the inspection three people were out of the home.

We spoke in detail with two of the people that used the service, and met with the other four people. We spoke with two members of staff the registered manager and the registered provider. We observed how staff interacted and supported people. We observed staff treating people in a respectful, professional and friendly manner.

People who use the service were protected from risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. There were enough qualified, skilled and experienced staff to meet people's needs.

People's personal records including medical records were accurate and fit for purpose. All records looked at provided up to date information and guidance on how best to meet people's needs.

We spoke with two people that use the service, one person told us it was very nice living at the home, the other person told us they enjoyed the activities that took place and that they would go to the registered manager if they had a problem.

During our visit we inspected the storage and records of medicines held in the home. We saw that all medicines were stored in a locked cabinet. This meant that medicines were kept safe.

We looked around the building which was clean and tidy. The rooms were personalised, all the door ways and corridors were wide enough for wheelchair access.

22 January 2013

During a routine inspection

We were informed that there were nine people living at Bryony Lodge. We were told that five people were out for the day.

Not all the people we met were able to speak to us; however we were able to gather the views from two people who used the service. We also spoke with two members of staff (including the registered manager), visitors and a health care professional. We spent time observing how staff interacted and supported people. We saw staff treating people in a sensitive, respectful and professional manner.

We spoke with two people, one person told us that they liked living at Bryony Lodge and that it was their home and another told us that it was a lovely place to be. We spoke with relatives who visit the home weekly who said they were very happy with the home and that they couldn't ask for better staff or manager. We also spoke with a health care professional who visited the home regularly who told us that they thought that the facilities were very good and that the home had a great atmosphere and continuity of staff.

We looked around the building which was clean and free from unpleasant odours. There were eight single rooms and one double room all with en-suite facilities. The bedrooms had all been decorated in the colour schemes chosen by the people who used them. The rooms were highly personalised with choices of bedding with photo's, books, TV's and pictures. All the door ways and corridors were wide enough for wheel chair access.

10, 28 February 2011

During a routine inspection

During our visit we spoke with seven people who live at the home, three staff and the provider. Following the visit we received calls from eight relatives and we were able to talk with them about their thoughts and experiences of Bryony Lodge. We also received written information from people who provide services to Bryony Lodge.

People told us that they were happy at the home; it was easy for them to move about the home and access facilities such as the bathroom. They like the interaction with the staff and were very fond of the manager who they enjoy spending time with. Two people told us that they had had their room redecorated and liked being able to choose their own colours. One person described how they are able to get to the local shops on their own, and how they could contact staff when they were out if there was a problem. They told us about their 'day' what they liked to do, where they went and about the how they are asked what they want. They were most emphatic about the fact that they were given choices.

Relatives we spoke with told us that the home was 'homely' and spoke about the manager with high regard; although they could also speak freely with staff sometimes they were conspicuous by their absence when they visited. There was some concern expressed that quiet people could be over looked or assumptions made.