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Inspection report

Date of Inspection: 28 August 2012
Date of Publication: 20 September 2012
Inspection Report published 20 September 2012 PDF | 80.19 KB


Inspection carried out on 28 August 2012

During a routine inspection

The home is split into three areas all mixed sex areas, all rooms were on the ground floor. The environment was light, modern, airy and well maintained.

People who use the service were able go out at their leisure. Each person had a card with their name and the name and contact details of the home in case they required this whilst they were out. People had the access codes for the door that allow them to enter as they please but there was also an audible sensor to alert staff of entry.

There was a large garden space all around the property and people were encouraged to grow their own plants and vegetables.

What people told us;

"The staff here are great they always chat with me"

"I go out everyday am off to Chester today and will have lunch out, I’ve told the chef not to cook me lunch."

People who used the service said they were encouraged to do as they would in their own homes.

"Staff are always interested in where I’ve been and what I've been doing. Its great that someone cares as I'm on my own."

"This is home from home and the foods good too."

Staff told us the people who used the service were very appreciative of the environment. They also told us they were currently preparing for accreditation of The Gold Standard - End of Life Care award. Once achieved this would allow them to let the people who used the service stay with them till the end of their life if they wanted to, rather than move on when they were at their most vulnerable point of life.