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Community Living Project Good

Inspection Summary

Overall summary & rating


Updated 28 December 2019

About the service

Community Living Project is a residential care home. This service supports people with learning disabilities and autism. The service is registered to care for nine people; there were eight people living at the service at the time of the inspection.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service was a large home, bigger than most domestic style properties. It was registered for the support of up to nine people. This is larger than current best practice guidance. However, the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff did not wear uniforms that would suggest they were care staff when coming and going with people.

We saw many examples where staff had supported people to become more independent, make choices and increase their physical and emotional wellbeing. With staff support and by increasing their understanding, personalised daily routines were established, reflecting people's preferences and healthy eating was promoted.

People's experience of using this service and what we found

People were supported to stay safe. Risks associated with the premises were identified but not always responded to in a timely manner. Improvements were needed to the administration, storage and recording of medicines to ensure these were consistently safe. There was a system in place to report any incidents, including safeguarding concerns, which were analysed for any themes or trends. Peoples' staffing requirements were assessed and met. People were supported by enough staff who knew them well and had been safely recruited. The environment was clean and good infection control procedures were followed.

Staff were supported to provide good support through effective training and induction to the service. People were supported by staff who understood the importance of utilising positive behavioural support and this was used in line with best practice guidance. Staff also worked with health and social care professionals to ensure the support provided met people's needs. People were supported to maintain their health and well-being and were protected from the risks of poor nutrition or hydration. The environment had been adapted. as far as possible, to meet the current needs of the people using the service. People were able to personalise their rooms. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were caring and kind to people. They were skilled in communicating and supporting people to make choices and decisions about their care. It was clear bonds had been formed and people told us the staff were good and listened to them. A relative spoke highly of the good work the staff team had done to ensure their family member remained well cared for and safe. People were given choices and encouraged to reach personal goals. Staff could describe how to support people and were aware of people's routines.

Care plans were detailed and regularly reviewed. Care plans were developed with people, their relatives and staff and contained people's likes, dislikes, p

Inspection areas


Requires improvement

Updated 28 December 2019

The service was not always safe.

Details are in our safe findings below.



Updated 28 December 2019

The service was effective.

Details are in our effective findings below.



Updated 28 December 2019

The service was caring.

Details are in our caring findings below.



Updated 28 December 2019

The service was responsive.

Details are in our responsive findings below.



Updated 28 December 2019

The service was well-led.

Details are in our well-led findings below.