Divinedentistry

We undertook a follow-up on-site inspection on 7 May 2026. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced on-site inspection of Divinedentistry on 19 February 2026. We had found the registered provider was not providing well-led care and was in breach of regulation 17, good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection we found:

There was improved governance and oversight to identify and manage various risks, including risks associated with dental radiography, medical emergencies, legionella and fire safety management.

The practice is in West Bromwich and provides private dental care and treatment for adults and children.

The provider was unable to provide step-free access to the practice due to the practice being located on the first floor of a building.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 2 dentists, 3 dental nurses, 1 dental hygienist and 1 cleaner. We gathered feedback from and spoke to a range of staff during our inspection.

We carried out this announced on-site inspection on 19 February 2026.

We found the practice had not met all regulations.

There was a lack of sufficient governance and oversight to identify and manage various risks, including risks associated with dental radiography, medical emergencies, legionella and fire safety management.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in West Bromwich and provides private dental care and treatment for adults and children.

The provider was unable to provide step-free access to the practice due to the practice being located on the first floor of a building.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 2 dentists, 3 dental nurses, 1 dental hygienist and 1 cleaner. We gathered feedback from and spoke to a range of staff during our inspection.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

The provider was not complying with Regulation 17, Good Governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.