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Champions Place Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 16 January 2020

About the service

Champions Place is a residential care home providing accommodation and person care for up to 14 people with a learning disability, such as autism. At the time of our inspection 12 people were living at the service.

The service was working towards the principles and values that underpin Registering the Right Support and other best practice guidance. This was to ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service was a large home, bigger than most domestic style properties. It was registered for the support of up to 14 people. As 12 people were using the service this is larger than current best practice guidance. However. the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

People’s experience of using this service and what we found

We identified some shortfalls at the service in relation to medicines checks, audits, people’s feedback and their care plans. We have issued recommendations to the registered provider in relation to these.

People told us they liked living at Champions Place and staff treated them with kindness. People had the support required to enable them to make their own decisions and learn skills new to them. People said they had the medicines they needed and we read where people were at risk of harm staff followed guidance to reduce that risk.

People said they felt safe living at the service and had the ability to access a wide range of activities of their liking. They told us they did not have to wait to be supported by staff and that they liked the food that was provided for them. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People could access healthcare professional involvement when needed and where people had accidents and incidents staff responded to these to reduce reoccurrence. People were supported by staff who had access to training, were competent in their role and worked well together as a team.

Improvements had been made since our last inspection and this was evident through people’s interaction with each other and us. People were relaxed and happy and clearly comfortable in staff’s company.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was Requires Improvement (report published 20 December 2018).

The provider completed an action plan after the last inspection to show what they would do and by when to improve. This was because we had identified breaches of Regulation in relation to medicines and the Mental Capacity Act 2005.

At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

However, the service remains rated requires improvement. Therefore, this service has been rated requires improvement for the last two consecutive inspections.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning

Inspection areas

Safe

Good

Updated 16 January 2020

The service was safe.

Details are in our safe findings below.

Effective

Requires improvement

Updated 16 January 2020

The service was not always effective.

Details are in our effective findings below.

Caring

Good

Updated 16 January 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 16 January 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Requires improvement

Updated 16 January 2020

The service was not always well-led.

Details are in our well-Led findings below.