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Inspection Summary


Overall summary & rating

Good

Updated 22 November 2018

We inspected An Darach House on 16 October 2018. The inspection was announced.

An Darach House is located in the village of North Scarle, Lincolnshire. An Darach House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The home can accommodate up to six people who experience learning disabilities.

On the day of our inspection six people were living at the home.

The care service has been developed and designed in line with the values that underpin Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion.

People were cared for by staff who knew how to recognise abuse and how to respond to concerns. Risks in relation to people’s daily life were assessed and planned for. People lived in a clean and hygienic environment and were given appropriate support to manage their lifestyles and behaviours in the least restrictive way.

There were enough staff to ensure people received care and support when they needed it. Medicines were managed safely and people received their medicines as prescribed.

Staff had the knowledge and skills to provide safe and appropriate care and support for people. People were enabled to have maximum choice and control over their lives and policies and systems within the home supported this practice.

People were cared for by staff who were well supported by the manager.

People were supported to maintain their nutrition and staff monitored and responded promptly to people’s health conditions.

People’s needs were monitored and reviewed and staff cared about the individual they were supporting. Staff listened to people and got to know them well. People were supported to enjoy a varied social life.

There was an open and transparent culture. People were encouraged to give their views on how the service was run and there were systems in place to monitor and improve the quality of the service provided.

Inspection areas

Safe

Good

Updated 22 November 2018

The service was safe.

People were kept safe and the risk of abuse was minimised because the provider had systems in place to recognise and respond to allegations or incidents.

Medicines were managed safely and people received their medicines as prescribed.

There were enough staff to provide care and support to people when they needed and wanted it.

Effective

Good

Updated 22 November 2018

The service was effective.

People were supported by staff who received appropriate training and support.

People were encouraged to make their own decisions about their care. Where they needed support to make those decisions they were protected under the Mental Capacity Act 2005.

People were supported to maintain their nutrition and their health was monitored and responded to appropriately.

Caring

Good

Updated 22 November 2018

The service was caring.

People lived in a service where staff listened to them and cared for them in a way they preferred. People�s emotional needs were recognised and responded to by a staff team who cared about the individual they were supporting.

Staff respected people�s rights to privacy and treated them with dignity.

Responsive

Good

Updated 22 November 2018

The service was responsive.

People were involved in planning their care and support. People were supported to have a social life and to follow their interests.

People were supported to raise issues and concerns and systems enabled them to be resolved in a timely and appropriate manner.

Well-led

Good

Updated 22 November 2018

The service was well led.

People were encouraged to share their views on how the service was run.

There was an open and transparent culture and there were systems in place to monitor and improve the quality of the service.