Kibworth Knoll

Updated 4 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about infection control and prevention measures at the service. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 5 November 2020 and was unannounced.

Updated 4 February 2021

About the service

Kibworth Knoll is a care home providing personal care and accommodation for up to 36 people. There were 34 people using the service at the time of our inspection

People’s experience of using this service and what we found

People felt safe living at Kibworth Knoll. Risks associated with people’s care and support had been assessed and managed. People were supported with their medicines in a safe way by staff who were competent to do so. Staff worked in line with the providers infection control policy and people were provided with a safe place to live.

People’s needs had been assessed and the staff had received the training they needed to meet those needs. People were supported to eat and drink well and staff supported people to live healthy lives. The staff worked well as a team and worked with other healthcare professionals to ensure people received the support they needed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were involved in making decisions about their care and their consent was always obtained.

People were provided with a homely and safe place to live. They were treated with kindness and respect and care and support was provided in a compassionate way. People’s wishes at the end of their life were explored and respected. People had plans of care that identified their individual care and support needs. A complaints process was in place and people knew who to talk to should they have a concern of any kind.

The registered manager was well respected and worked with the staff team and outside professionals to provide good outcomes for people. People had the opportunity to have a say on how the service was run and the service was regularly monitored to ensure it was safe and well managed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 25 January 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.