Wood Hill Grange

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

At our last assessment we rated this key question requires improvement. This remains the same as it was a targeted inspection. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

The service was previously in breach of the legal regulation in relation to good governance.

Improvement was found at this assessment, and the provider was no longer in breach of this regulation.

This service scored 54 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The provider had not always had clear responsibilities, roles, systems of accountability or good governance. They had not always acted on the best information about risk, performance and outcomes, or shared this securely with others when appropriate. However, systems and processes were now in place or in the process of being implemented which would continue to support the service on their journey of improvement. We did identify some issues during our site visit, but these had been picked up by the providers quality assurance systems. We found the new robust quality assurance systems were being embedded into practice by the new management team, the systems were identifying issues and action plans had been developed to ensure improvements were made. The manager and clinical lead were passionate about ensuring these were sustained to ensure people received the best possible care and support.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.