Wood Hill Grange

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

At our last assessment we rated this key question requires improvement. This remains requires improvement as it is a targeted inspection. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

The service was previously in breach of the legal regulations in relation to safe care and treatment and medicines management. Improvement was found at this assessment, and the provider was no longer in breach of regulation in regards to medicines management.

This service scored 53 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safeguarding during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe and effective staffing during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

The provider made sure that medicines and treatments were safe and met people’s needs, capacities and preferences. Staff involved people in planning, including when changes happened. Areas requiring improvement at the last assessment had been addressed. On people’s medication administration records, allergies were recorded accurately. Systems were in place to ensure regular medicines were given and recorded correctly. We saw good practice systems in place for the safe management of medicines patches. Person-centred information was in place to support staff to safely give ‘when required’ medicines. People who had thickening powder added to drinks because of swallowing difficulties were administered this safely and records were completed accurately. Correct processes were followed for people who were having their medicines given covertly, hidden in food or drink. For people with diabetes, blood tests were carried out regularly and recorded accurately.

Medicines audits were completed at regular intervals to identify issues and drive improvement. Medicines incidents were recorded, analysed and learnt from.