Priory Hospital Burgess Hill

This means we looked for evidence that people were protected from abuse and avoidable harm.

At our last assessment we rated this key question Requires improvement. At this assessment the rating has changed to Good. This meant people were safe and protected from avoidable harm. All wards were safe, clean, well equipped, well furnished, well maintained and fit for purpose. Staff understood how to protect patients from abuse and the service worked well with other agencies to do so. The service used systems and processes to safely prescribe and administer medicines. The service managed patient safety incidents well.

However, the service did not always take a proportionate approach to imposing restrictions on patients. We found that patients did not always have access to drinks and snacks. Incidents entered on the provider’s electronic incident reporting system were not always informing risk assessments and care planning. The medicines stock management was not always safe.