The Care Quality Commission

Archived: Oaktree House

The Vicarage Paddock, Barnhay, Bampton, Devon, EX16 9NB (01398) 331446

Provided and run by:
Self Unlimited

Important: The provider of this service changed. See new profile

All Inspections

18 March 2013

During a routine inspection

When we visited there were six people living in the home. During our visit people were coming and going from the house into the local village or a nearby town for work, leisure activities and healthcare appointments. Across the inspection we spoke with three people living at the home and with four staff and the manager.

People we spoke with said they liked living in the home and that the staff treated them well. One person said, "I really like it here, staff are great to get on with. They take me out to the places I like to go." Another said, "The staff are helping me to get my room as I like it. We've been shopping and staff have put up shelving for me to display my collection of things."

We observed lively and positive interactions between staff and people in the home which made for a relaxed and friendly atmosphere. We also observed staff responding sensitively to people and picking up cues from body language when they needed assistance or reassurance. Staff were well trained and supported to offer care and support to people in a skilled and sensitive manner.

We judged that people were leading interesting lives of their choosing and were being supported to stay healthy and well. We saw that there were effective managerial systems in place to monitor that people living at the home received a good standard of care and support.

22 March 2012

During a routine inspection

Six people were living at Oaktree House on the day we visited. One person was out in a local town for the duration of our visit but we met and spoke with the other people living there. People told us how they were involved in making decisions that affected their lives and how they contributed to the running of the service. It was clear that people viewed Oaktree House as their home as when we visited the door was opened by people living there to greet us and when we made telephone contact with the service the phone was also answered by someone who lived there. The ethos at the service is one of enablement, supporting people to gain confidence and independence through risk assessment, monitoring and review. People told us they got on well with others who lived at the service but also had opportunities to make friendships with other people who lived in the village or in a nearby town. We found that records could demonstrate that people were consulted about their health needs and that people had good emotional support networks.