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Inspection Summary


Overall summary & rating

Good

Updated 19 October 2017

This inspection visit took place on 23 August 2017 and was announced.

Rydal Mount is a small bungalow set in its own ground in a residential area close to the centre of Wigton. It provides support for up to four people with learning disabilities. Each person has their own bedroom and shares communal facilities.

At the time of our inspection two people lived at Rydal Mount. They had lived together for several years.

At the last comprehensive inspection on 10th July 2015 the service was rated overall as good. At this inspection we found the service remained good.

There was a registered manager in place but they were not available on the day we inspected. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People who used this service were not easily able to converse with us but we were able to observe how they were supported and have limited conversations with one person. They indicated they were happy and safe at Rydal Mount.

There were procedures in place to protect people from abuse and unsafe care. We saw risk assessments were in place which provided guidance for staff. This minimised risks to people.

There were enough staff to support people with personal care and social and leisure activities. They were supported to develop their skills and knowledge to assist them to carry out their role and to provide safe care and support in the way people wanted.

Medicines were managed safely. Medicines were stored securely, administered as prescribed and disposed of appropriately.

Staff understood the requirements of the Mental Capacity Act (2005) and the Deprivation of Liberty Safeguards (DoLS).

People indicated they were happy with the variety and choice of meals available to them.

Care plans were personalised and informative. They described how people wished to be supported and their needs and wishes. People who received support or where appropriate their relatives were involved in making decisions about their care. Their consent and agreement were sought before providing care.

People who lived at Rydal Mount or their relatives knew how to raise a concern or to make a complaint. The complaints procedure was available and people indicated they could let staff know if they were not happy about something.

Senior staff monitored the support staff provided to people. Audits of care and surveys of the views of people and their families were carried out regularly.

Inspection areas

Safe

Good

Updated 19 October 2017

The service remains good.

Effective

Good

Updated 19 October 2017

The service remains good.

Caring

Good

Updated 19 October 2017

The service remains good.

Responsive

Good

Updated 19 October 2017

The service remains good.

Well-led

Good

Updated 19 October 2017

The service remains good.