• Hospital
  • Independent hospital

BPAS - Birmingham South

Overall: Good read more about inspection ratings

Robert Clinic, 162 Station Road, Birmingham, West Midlands, B30 1DB 0345 730 4030

Provided and run by:
British Pregnancy Advisory Service

Assessment report published 6 August 2026

Ratings - Termination of pregnancy

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

We carried out this assessment as the service had not been inspected since July 2022 when it was rated as requires improvement.

This was an announced comprehensive inspection on Tuesday 24 March 2026. During the inspection we attended the treatment room and the pre-operative and post-operative recovery areas. The inspection was undertaken by 2 CQC inspectors and a specialist advisor with an expertise in termination of pregnancy with support from an offsite inspection manager.

During this inspection we observed patient interactions, looked at 9 sets of clinical notes, observed 1 surgical abortion and spoke with 3 patients and 9 members of staff.

We assessed all quality statements across the safe, effective, caring, responsive and well-led key questions and have combined the scores for these areas to give an overall rating. We rated the service good in all quality statements with a combined rating of good overall.

People's experience of this service

People were treated with kindness, respect and dignity. We observed staff interacting with patients in a compassionate and caring manner, taking time to provide reassurance and support. People said they did not feel anxious about raising concerns. They said they were seen quickly and felt cared for, listened to, and fully informed of the treatment options.

Feedback from relatives and partners was positive; they told us they felt emotionally supported and spoke highly of the care provided. Patient satisfaction survey results were largely positive, indicating that people had a good overall experience of the service.