BPAS Birmingham South is operated by the national charity British Pregnancy Advisory Service (BPAS). BPAS Birmingham South is also known as the Robert Clinic.
We inspected BPAS Birmingham South in response to information we had received about the service. We used our focussed inspection methodology and we did not inspect all aspects of the care provided. We only inspected the safe and well led key questions during this inspection. BPAS Birmingham South had a comprehensive inspection in September 2019 where it was rated good overall.
From June 2021 to May 2022, the service completed 1142 medical abortions and 1525 surgical abortions.
We rated it as requires improvement because:
- Not all notifiable events were reported in line with mandatory legal reporting regulations.
- The service was not using a specific paediatric early warning score tool for use with children under the age of 16 years undergoing surgical terminations of pregnancy.
- Governance arrangements were not sufficiently robust or effective to always identify concerns and risks.
- Pregnancy remains were not always stored following the provider's policy or best practice.
- Not all staff had completed their mandatory training.
- Emergency equipment and intravenous medicines were not stored securely.
- The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff kept good care records. The service learned lessons from incidents.
- Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued and strong teamworking was evident. All staff were clear about their roles and accountabilities. The service engaged well with women to plan and manage services and all staff were committed to improving services.