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Inspection Summary


Overall summary & rating

Good

Updated 9 December 2020

About the service

Dean View Villas is a residential care home that provides personal care to up to eight people with a learning disability or physical disability. There were five people living there at the time of the inspection. The service is provided from two adjoining bungalows, each with its own communal areas.

We found the following examples of good practice.

• Staffing levels were safe. Staff had volunteered to spend the entirety of the isolation period on site with people who used the service, sleeping in spare rooms. This ensured a continuity of care and reduced the chances of spreading infection.

• New signage including floor signage to help encourage social distancing was in place. Additional cleaning of all areas and frequent touch surfaces was in place.

• Stringent measures were in place to limit unnecessary visits to the service. All visitors had to undergo a temperature check and a range of questions.

• The new manager had responded proactively to external advice, including the repurposing of one room to ensure there was adequate office space and a space for staff to change clothing safely.

Inspection areas

Safe

Good

Updated 9 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 9 December 2020

Caring

Good

Updated 9 December 2020

Responsive

Good

Updated 9 December 2020

Well-led

Good

Updated 9 December 2020