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Beechcroft House Residential Home Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 21 May 2021

About the service

Beechcroft House is a residential care home providing personal and nursing care to eight people aged 65 and over at the time of the inspection. The service can support up to 25 people in one adapted building.

People’s experience of using this service and what we found

The provider had not ensured there was an effective fire safety risk assessment in place. Policies were not consistently up to date. The governance arrangements in the home were not consistently effective in identifying areas for improvement or capturing when action had been taken.

We have made a recommendation about window restrictors.

People were supported safely; risks were assessed, and plans put in place to reduce them. Staff understood how to protect people from abuse. There were enough staff to support people safely. Medicines were managed safely, and staff were following guidance for infection prevention control. When things went wrong there was a system in place to learn from this.

People, relatives and staff spoke positively about the home and the management team. There were systems in place to seek people’s views and the registered manager took opportunities to work in partnership with others and learn about new practices.

Rating at last inspection

The last rating for this service was good (published 06 August 2019).

Why we inspected

We received concerns in relation to risk management and building safety. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

The overall rating for the service has changed from good to requires improvement. This is based on the findings at this inspection.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well led sections of this full report.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Beechcroft House Residential Care Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Requires improvement

Updated 21 May 2021

The service was not always safe.

Details are in our safe findings below.

Effective

Good

Updated 21 May 2021

Caring

Good

Updated 21 May 2021

Responsive

Good

Updated 21 May 2021

Well-led

Requires improvement

Updated 21 May 2021

The service was not always well-led.

Details are in our well-Led findings below.