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Kenton Hall Nursing Home Good

Inspection Summary

Overall summary & rating


Updated 14 May 2021

About the service

Kenton Hall Nursing Home is a care home providing personal and nursing care for up to 60 people, some of whom are living with dementia. At the time of the inspection there were 24 people living at the home. Bedrooms are situated on two floors with people having access to communal lounges and dining areas.

People’s experience of using this service and what we found

Medicines processes we reviewed were managed safely, with clear oversight in place regarding core processes. Training and competence assessments were up to date. Records were well maintained and staff demonstrated a good knowledge of people’s medicinal needs. The manager and clinical lead were responsive to minor areas of improvement identified on inspection.

Where people were prescribed medicines ‘when required’, some records were more person-centred than others. We have made a recommendation about this.

Activities were varied and were a vibrant blend of group activities and one to one time. The activities coordinator and other staff demonstrated a good knowledge of people’s needs, likes, dislikes and pastimes. Despite the pandemic staff had ensured people’s isolation from their community had been minimised, for instance through charity events, video calls and outdoor spaces/pod for visiting.

Care plans were electronic and contained a good level of detail in people’s records and risk assessments. Some areas contained duplication and a small number of care plans we reviewed would benefit from further review, particularly with regard to end of life care. The manager was aware of this and assured the relevant sections would be reviewed.

Staff spoke positively about the new manager and the atmosphere. The manager had worked closely with local partners to respond to specific issues and to establish clear accountable processes and systems. The nominated individual, manager and clinical lead were responsive to any suggestions made on inspection.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was requires improvement (published 18 August 2020).

Why we inspected

The inspection was prompted in part by notification of a specific incident. Following which a person using the service died. This incident is subject to a criminal investigation. As a result, this inspection did not examine the circumstances of the incident.

The information CQC received about the incident indicated concerns about the management of medicines. This inspection examined those risks.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the full report.

The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has improved from requires improvement to good. This is based on the findings at this inspection.

We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

You can read the report from our last inspection, by selecting the ‘all reports’ link for Kenton Hall Nursing Home on our website at

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 14 May 2021

At our last inspection we rated this key question Good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.


Requires improvement

Updated 14 May 2021



Updated 14 May 2021



Updated 14 May 2021

The service was responsive.

Details are in our responsive findings below.



Updated 14 May 2021

The service was well-led.

Details are in our well-led findings below.