The Meriden Hospital

Updated 7 March 2024

The Meriden Hospital is an independent hospital located in Coventry and is operated by Circle Health Group Limited.

The service was situated over 2 floors including 1 ward, Charlecote ward which had 52 beds. At the time of the inspection, 48 patient beds were in use. All bedrooms were single occupancy and had their own bathrooms. Facilities at this hospital included 3 operating theatres, an outpatient department with a minor operating suite, a cardiac catheter laboratory which reopened in June 2022 and an endoscopy suite which had 4 bays. On the top floor there were meeting rooms and office spaces.

The service provided care and treatment for both NHS and private patients.

The service has a registered manager in post and provides the following regulated activity:

• Diagnostic and screening procedures
• Family planning
• Surgical procedures
• Treatment of disease, disorder, or injury

We completed an inspection of this service due to a number of concerns received in relation to patient safety and poor culture. During the inspection we inspected the surgery core service and completed a focused inspection of the safe and well led domains.

During the inspection we reviewed 5 patients records and spoke with 2 patients with their consent.

During the inspection we spoke with 18 staff including domestic staff, a ward clerk, health care assistants, staff nurses, junior sisters, ward managers, consultants, anaesthetists, pharmacists, theatre managers and leads, an operating department practitioner, the Medical advisory committee and resident medical officer.

After the inspection, the service provided 241 additional pieces of evidence to help us make the judgement for the safe and well led domains.

Updated 7 March 2024

Our rating of this location stayed the same. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service-controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported, and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

Updated 7 March 2024

Our rating of this location stayed the same. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service-controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported, and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.