The Kings Oak Hospital

Updated 5 August 2022

The Kings Oak Hospital is operated by Circle Health Group Limited. Facilities include two operating theatres, one medical oncology and one surgical ward, one ward for services for children and young people, phlebotomy and minor operations room, outpatients and diagnostic imaging department.

The hospital opened in 1991. The hospital has 39 beds and is located on the grounds of Chase Farm Hospital in Enfield. Services are provided to both insured, self-pay private patients and to NHS patients through both GP referral and contracts. The hospital has had a registered manager since 2010. The current registered manager has been in post since April 2021. The hospital provides a range of services, including surgical procedures, surgical and inpatient care, oncology day case care, inpatient care for children and young people, outpatient consultations and diagnostic imaging. There are two operating theatres, 12 outpatient consulting rooms, a minor procedures room, minor treatment room and a phlebotomy room.

Updated 5 August 2022

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Key services were available seven days a week.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

Updated 20 August 2019

Medical care services were a small proportion of hospital activity. The main service was surgery service. Where arrangements were the same, we have reported findings in the surgery section.

We rated this service as good overall because it was safe, effective, caring, and responsive and well-led.

Updated 20 August 2019

Children and young people’s services were a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery section.

We rated this service as requires improvement because, responsive and well-led required improvement, although safe, effective and caring were good.

Updated 20 August 2019

We rated this service as good overall because it was safe, caring, and responsive and well-led. We do not rate the effective domain in outpatients.

Updated 5 August 2022

Our rating of this location stayed the same. We rated it as good. See the overall summary above for details.