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Inspection report

Date of Inspection: 25 January 2012
Date of Publication: 24 February 2012
Inspection Report published 24 February 2012 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

Our judgement

Care and treatment were explained to patients in a way that they understood and arrangements were in place for obtaining valid consent to care and treatment.

Overall, we found that BMI The Garden Hospital was meeting this essential standard.

User experience

We spoke with some patients who had undergone surgical procedures at the hospital and were admitted to the in-patient ward. They told us that the consultant had discussed the surgery with them in detail before they were asked to give their consent. They had felt able to ask questions and said that everything had been explained in a way that they understood.

Patients told us they had been given booklets explaining the surgery to them and had been told about alternative treatments that did not involve surgery. One patient said he had not been ‘pushed’ into surgery and had been told about different options. Everyone confirmed that they had given written consent for the surgery to take place.

We saw a leaflet rack in the hospital reception area containing information leaflets on a range of treatments and topics relevant to patient care.

Other evidence

We looked at healthcare records of patients who had undergone breast enhancement surgery at the hospital. These showed that the risks and benefits of the surgery had been explained to them. Consent forms included a statement of serious or frequently occurring risks of the particular surgery to be performed. These had been signed by the patient to show they understood the risks.

The hospital had carried out an audit of consent to care and treatment in October 2011. A review of a sample of patient records confirmed that all patients had been asked for and had given their consent. Patients had signed consent forms and said they understood the risks and benefits of treatment explained to them by the consultant.