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Inspection Summary

Overall summary & rating


Updated 14 May 2019

About the service:

Laburnum House is a residential care home that provides personal care for up to six people who may have a learning disability. At the time of our inspection there were five people living there.

For more details, please see the full report which is on the CQC website at

People’s experience of using this service:

• The home applied the principles and values of Registering the Right Support and other best practice guidance. These ensured people who live at the home can live as full a life as possible and achieve the best possible outcomes that include control, choice, inclusion and independence.

• People were supported to meet goals they set which included going on holiday within the UK and abroad.

• When people’s needs changed, staff supported them in reviews with healthcare professionals to support the best outcomes possible for them.

• People were supported to gain confidence, and take positive risks, including visiting places or being involved with activities which would have previously not been possible due to anxieties.

• People were treated with kindness, respect and compassion. Staff had formed positive relationships with people.

• People used a variety of communication methods, which were understood by staff. Some people were supported in decision making with picture cards or photographs for references.

• People were supported to be as independent as possible. Staff worked with people to re-gain confidence and gain independence.

• People were involved in their care planning and reviews.

Rating at last inspection:

At the last inspection the service was rated Good. (14 and 15 September 2016)

The home continued to meet the characteristics of Good in all areas.

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

Inspection areas



Updated 14 May 2019

The service was safe

Details are in our Safe findings below



Updated 14 May 2019

The service was effective

Details are in our effective findings below



Updated 14 May 2019

The service was caring

Details are in our caring findings below



Updated 14 May 2019

The service was responsive

Details are in our responsive findings below



Updated 14 May 2019

The service was well-led

Details are in our well-led findings below