• Care Home
  • Care home

Rowan - Innova House CLD

Overall: Good read more about inspection ratings

93 Windsor Road, Mansfield, Nottinghamshire, NG18 4BX (01623) 626252

Provided and run by:
Innova House Health Care Limited

Latest inspection summary

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Background to this inspection

Updated 24 January 2019

The Inspection:

‘We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.’

Inspection team:

Two inspectors carried out this inspection.

Service and service type:

Rowan- Innova House CLD is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and care provided. Both were looked at during this inspection. The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

The inspection was unannounced. This meant the service was not aware we were coming to inspect. The inspection site visit activity was completed on 29 November 2018.

What we did:

Before the inspection we requested the provider submits a Provider Information Return (PIR). The PIR asks the provider to give key information about their service, how they are meeting the five questions and what improvements they plan to make. We used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

Before the inspection took place, we gathered information known about the service. We considered notifications the provider had sent to us. A notification is information about important events which the provider is required to send us by law. We also considered any information received from the public and professionals

During our inspection, we carried out general observations of care and support and looked at the interactions between staff and people who used the service. We spoke with four people who used the service, four care staff and the registered manager. We looked at the relevant parts of the care records of four people who used the service. We also looked at three staff recruitment files and other records relating to the management of the home. These included audits, policies and incident records.

Overall inspection


Updated 24 January 2019

What life is like for people using this service:

The service was previously rated as ‘Good’. This inspection found that the service retained its rating of ‘Good’ in all areas. This means that people using the service received an effective service which was responsive to any changing needs. We found the service was managed safely and people were treated with care and respect. The good quality of care had positive outcomes for people using the service. More information is the full report.

Rating at last inspection:

Good (report published 28 January 2016)

About the service:

Rowan- Innova House ltd has been registered since January 2011. The service provides accommodation, personal care and support for up to five people in Mansfield, Nottinghamshire. The service is focused on supporting people with a diagnosis of a learning disability. The premises comprise of three separate bungalows and separate outbuilding for staff. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

Why we inspected:

We previously published our inspection in January 2016. It is CQC methodology to re-inspect ‘Good’ providers within a 30 month timescale. This inspection was completed as planned.

Follow up:

No concerns were raised within this inspection. We will therefore aim to re-inspect this service within 30 months. We will continue to monitor the service through the information we receive.