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Crownwise Limited - Streatham Common South Good

All reports

Inspection report

Date of Inspection: 25 November 2013
Date of Publication: 3 January 2014
Inspection Report published 03 January 2014 PDF


Inspection carried out on 25 November 2013

During a routine inspection

There were five people living in the home at the time of our inspection and they were supported in activities of daily living with the aim to move people towards independent living. We observed during our inspection that people were treated with care and respect. People we spoke to told us, �I do like it here� and another said �it�s quite nice here.� Relatives told us they were very happy with the care the home provided.

People had a staff member allocated as their key worker who regularly reviewed their care to ensure it met their needs. Staff told us that people were supported to make their own decisions and they worked with people on implementing their care plans, for example, encouraging them to engage in activities.

Appropriate arrangements were in place for the cleaning of the home environment and weekly health and safety audits which included a cleaning check, were carried out by staff. People told us they were supported in doing their washing and cleaning their rooms. There was an infection control policy in place.

The provider had an effective staff recruitment and selection process in place and we found that staff had the appropriate qualifications and experience to meet the needs of people in the home.

The provider had an effective recording system in place. People�s records were accurate and fit for purpose and stored securely. Staff records were well maintained and stored in a locked cabinet.