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Thackley Green Specialist Care Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 29 June 2018

Thackley Green Specialist Care Centre (the Centre) is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.

The Centre is located in a residential area of Corby and is registered to provide accommodation for up to 51 older people who require nursing care and rehabilitation. People staying at the Centre had a range of specialist needs including those living with dementia and some who had physical and sensory disabilities. The service provides respite care and rehabilitation for those people who may be recovering from surgery or illness. There are two floors, the first floor was for people with nursing needs and the ground floor was for people living with dementia and those who required social rehabilitation. At the time of our inspection there were 25 people staying there.

At the last inspection in May 2016, the service was rated Good. At this inspection, we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection

People’s individuality was respected and people continued to be treated with empathy and kindness. The staff were friendly, caring and compassionate. Positive therapeutic relationships had been developed between the people and staff.

Detailed personalised care plans were in place, which enabled staff to provide consistent care and support in line with people’s personal preferences, choices and needs. People were enabled and encouraged to remain as independent as possible.

People continued to receive safe care. Staff were appropriately recruited and there were sufficient staff to meet people’s needs. People were protected from the risk of harm and received their prescribed medicines safely.

The care that people received continued to be effective and positive outcomes for people were being achieved. Staff had access to the support, supervision and training that they required to work effectively in their roles. Development of staff knowledge and skills was encouraged. People were supported to maintain good health and nutrition and reach their full potential.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the Centre supported this practice. Activities were geared around individual plans and people had opportunities to join in group activities if they wished to. Family and friends were welcomed and supported.

The service had a positive ethos and an open culture. The provider was committed to develop the service and actively looked at ways to continuously improve the service. There were effective quality assurance systems and audits in place; action was taken to address any shortfalls.

People knew how to raise a concern or make a complaint and the provider had implemented effective systems to manage any complaints that they may receive.

Inspection areas

Safe

Good

Updated 29 June 2018

The service remains good.

Effective

Good

Updated 29 June 2018

The service remains good.

Caring

Good

Updated 29 June 2018

The service remains good.

Responsive

Good

Updated 29 June 2018

The service remains good.

Well-led

Good

Updated 29 June 2018

The service remains good.