The Care Quality Commission
  • Care Home
  • Care home

Archived: Stenson Court

Overall: Good read more about inspection ratings

Greenfield Lane, Balby, Doncaster, South Yorkshire, DN4 0PT (01302) 853122

Provided and run by:
Doncaster City Council

Important: The provider of this service changed. See new profile

All Inspections

29 and 30 October 2014

During a routine inspection

The inspection was unannounced, and the inspection visit was carried out over two days; 29 October 2014 and 30 October 2014. At the last inspection visit in December 2013 we found that this service met all the national minimum standards we looked at. Since then there has been no incidents or concerns raised that needed investigation.

Stenson Court is a care home situated in Balby, Doncaster which is registered to accommodate up to 30 people. The service is provided by Doncaster Metropolitan Borough Council. At the time of the inspection the home was providing residential care for 19 people, some of whom had been diagnosed with dementia.

The service has a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

We spent time in all the areas of the home. This included the unit where care was provided for people living with dementia, and the residential unit. We observed the interaction of the staff with the people who lived there. We saw staff knew people well and respected their dignity at all times.

People told us they felt safe living in Stenson Court. We found staff were aware of their roles and responsibilities to keep people safe at all times. One person had written a comment on a notice displayed in the entrance to the home saying, “I live with joy through the day and peace through the night.” The person told us this was how she felt about living at Stenson Court.

There were procedures to follow if staff had any concerns about the safety of people they supported. The requirements of the Mental Capacity Act 2005 were in place to protect people who may not have the capacity to make decisions for themselves.

There were enough skilled and experienced staff and there was a programme of training, supervision and appraisal to support staff to meet people’s needs. Procedures in relation to

recruitment and retention of staff were robust and ensured only suitable people were employed in the service.

Staff were aware of people’s nutritional needs and made sure they supported people to have a healthy diet, with choices of a good variety of food and drink.

People had individual personal plans that were centred on their needs and preferences and had a good level of information, which explained how to meet each person’s needs.

People had access to some activities, however recent changes to staffing meant there was no designated activity co-ordinator based at the service.

20 December 2013

During a routine inspection

At the time of the inspection in December 2013 there were 27 people living in the home that was registered for 30.

During the visit we spoke with four people who lived in the home and two staff. We also observed four care records and four staff records.

The home was comfortable, clean, well maintained and adequately furnished.

The staff were well qualified and training was supported by the provider who actively encouraged continuous development. The people in the home told us that the home was "alright" and that the food was "generally good". We were also told that relatives' visiting arrangements were flexible and that regular trips with relatives were facilitated.

The people were offered choices and individualised care and a regular newsletter was produced. The newsletter contained any changes that concerned the people who lived in the home and the main outcomes of the home meeting.

8 March 2013

During an inspection looking at part of the service

We inspected this outcome because when we visited the location in December 2012 the provider was judged to be non-compliant. During this inspection we did not speak with people who used the service as we were reviewing whether sufficient staff had received training. We spoke with members of the home's management team and reviewed records. We found that all staff had been selected to have the training at the latest by March 2014.

7 December 2012

During a routine inspection

We spoke with two people who used the service. They told us they were treated with dignity and respect. They said care workers asked them what help they required and involved them in their care. We also reviewed records which showed that people were involved in their care.

People told us they were happy with the care they received. We also reviewed care records which showed that risk assessments and formal reviews were undertaken to ensure care was effective and safe.

People told us they felt safe at the home. There was a policy on safeguarding and care workers we spoke with understood how to report any suspicions of abuse.

People told us they thought care workers knew what they were doing. We reviewed training records which showed that not all staff had received training in equalities, first aid or safeguarding. This showed that people were cared for by staffs who were not supported to deliver care and treatment safely and to an appropriate standard. We felt this had a minor impact on people who used the service and a compliance action was set.

We saw that surveys of people who used the service were undertaken and the results analysed in order to improve the service. There were also systems in place to assess and monitor the quality of the service people received. People who used the service told us they were asked their opinion as to the care they received.

18 August 2011

During an inspection in response to concerns

People told us that they were happy at Stenson Court. They told us that the staff

understood what they needed and praised the staff. When people were distressed staff

were on hand to provide reassurance. People had a range of activities available to them

that met their preferences, and were able to exercise choice in their day to day life within

the home.

15 July 2011

During an inspection looking at part of the service

People told us that they were happy living at Stenson Court. One person told us they thought the staff were "nice", and another said that the building was "very good". One person told us that sometimes they find the communal areas noisy and liked to be in their room. We saw that this person was able to exercise this choice. People told us that they enjoyed the food and liked the garden. One person told us that they had lived at Stenson Court for several years and that they had experienced 'no problems' during this time.