• Care Home
  • Care home

Archived: Oldfield House

Oldfield Lane Stainforth, Doncaster, South Yorkshire, DN7 5ND (01302) 351410

Provided and run by:
Doncaster City Council

Important: The provider of this service changed. See new profile

All Inspections

11 August 2014

During a routine inspection

At this inspection we set out to answer our five questions; Is the service caring? Is the service responsive? Is the service safe? Is the service effective? Is the service well led?

Below is a summary of what we found. The summary is based on our observations during the inspection, discussions with seven people using the service, three relatives, and the staff supporting them and looking at records.

If you wish to see the evidence supporting our summary please read the full report.

Is the service safe?

The Deprivation of Liberty Safeguards were only used when it was considered to be in the person's best interest. This legislation is used to protect people who might not be able to make informed decisions on their own. The manager demonstrated a good awareness of their role in protecting people's rights and recording decisions made in their best interest.

Systems were in place to make sure that the manager and staff learn from events such as accidents and incidents, complaints, concerns, whistleblowing and investigations. This reduced the risks to people and helped the service to continually improve.

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Equipment was well maintained and serviced regularly therefore not putting people at unnecessary risk.

Is the service effective?

People's health and care needs were assessed with them, and they were involved in discussions about their care. Specialist dietary and mobility equipment needed had been identified in care plans where required. People said they liked living at the home and staff were kind and caring. One relative said, 'I am very happy with the care here, I would not want my relative to live anywhere else.'

Is the service caring?

The manager had ensured that staff had a good understanding of how to meet people's needs. Staff had attended a basic awareness course to care for people living with dementia. Some staff had completed a more advanced course in dementia care.

People's preferences, interests, aspirations and diverse needs had been recorded and care and support had been provided in accordance with people's wishes. For example, staff ensured they provided activities that were appropriate to the needs of people who used the service.

Is the service responsive?

Relatives we spoke with told us that they felt involved in decisions about their relatives care. They said they were able to give their views on the service and were encouraged to discuss any concerns that they may have had.

People knew how to make a complaint if they were unhappy. They told us they would speak to the manager and they were confident he would listen to their concerns. Complaints were investigated and action taken as necessary.

Is the service well-led?

The manager had been in post for a good period of time and has been registered with the Commission since September 2013. Relatives were confident in his ability to deal with problems and provide a good service.

The service had a quality assurance system, records seen by us showed that identified shortfalls were addressed promptly. As a result the quality of the service was continuingly improving.

Staff told us they were clear about their roles and responsibilities. Staff had a good understanding of the needs of people who used the service. They told us they enjoyed working at the home, and had confidence in the manager.

11 July 2013

During a routine inspection

A person who used the service and the family of a person who used the service told us they were asked for their consent before personal care was undertaken. We found that people who used the service would sign their consent to their care plans. Where people were unable to give their own consent family members would sign on their behalf.

People who used the service and their relatives told us they always got enough to eat and that fresh fruit and refreshments were always available. We found that people's weight was recorded and action was taken when they were seen to lose weight.

People who used the service and their relatives told us they felt that the home was clean. We found that people were protected against the risks of infection.

People who used the service and their relatives told us they felt staff knew what they were doing. We found that staff were given appropriate training, supervision and appraisal.

People who used the service told us they knew how to make a complaint and who to complain to. There was a complaints procedure in place and staff were aware of their responsibilities to report verbal complaints so they could be formally investigated.

25 October 2012

During a routine inspection

We spoke with four people who used the service, two of whom had dementia. They told us they were treated with dignity and their independence was respected. They said care workers asked them what help they required and involved them in their care. We also observed care workers treating people with consideration and respect.

People told us they were happy with the care they received. We observed care being given in a way which was both safe and considerate. We also reviewed care records which showed that risk assessments and formal reviews were undertaken to ensure care was effective and safe.

People told us they felt safe at the home. Care workers had undertaken training in safeguarding and were aware of their responsibility to report any abuse.

People told us they thought care workers were well trained and knew what they were doing. We spoke to care workers who said they had regular training, supervision and appraisal. We also reviewed a training matrix which showed that staff had regular training in all appropriate areas.

People said they were asked for their opinion as to the quality of care in the home. We saw that regular meetings were held with people who used the service, relatives and friends, and staff. There were also systems in place to assess and monitor the quality of the service people received, and to manage any risks to people's health.

8 December 2011

During a routine inspection

As part of our inspection we spoke with a number of people who use the service. They spoke positively about the care and support they received. They told us they liked living in the home and confirmed that they were well supported to make choices and decisions about the care they received. We received comments such as: "Staff are all very good', 'I can't fault the staff' and 'Staff are caring.'

People living in the home, confirmed they felt safe and said they liked the staff. One person told us: 'Staff come as quickly as possible when you need them' and another person said 'Staff are very good with you.'

During the visit we spoke with a number of relatives who expressed their satisfaction with the standards of care at the home. They told us the staff were very good and they were kept informed of any changes. Some of the comments we received included: "I am very happy with everything. Dad is well looked after', 'The care is good, staff are very kind and nice with the residents' and 'Staff are fantastic and give excellent care.'