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Inspection report

Date of Inspection: 3 August 2013
Date of Publication: 30 August 2013
Inspection Report published 30 August 2013 PDF

Overview

Inspection carried out on 3 August 2013

During a routine inspection

People told us they were very happy living in Clarendon Grange and appreciated the support and care they received. Comments included,

�I can choose what to do and if I want to stay in my room and read I do just that�.

�I have lived here a long time and do not regret my decision to move in�.

�It is lovely here, we can do just what we like�.

Relatives were also happy with the care and felt their family members were very well supported. They said:

�I am very happy with the care my [relative] receives and do not need to worry about them�.

From our observations and conversations with people there we found they got the support they needed and were given choices about their care and their social activities. We saw that staff encouraged people to maintain their independence and control over their lives.

Staff working there had received appropriate training to support individual needs and to understand different conditions. The provider had effective recruitment procedures in place and had carried out relevant checks on the staff they employed. This helped to make sure that staff were suitable for working with the people living there.

Records and care documents were well maintained and held securely in locked facilities.