Ashley Arnewood Manor

Updated 13 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 28 January 2021 and was carried out by one inspector. The inspection was announced.

Updated 13 March 2021

About the service:

Ashley Arnewood Manor is a residential care home. It provides personal care and accommodation for up to 20 older people. There were 17 people living at the service at the time of inspection, some of whom were living with dementia.

People’s experience of using this service:

Some aspects of the homes décor and decoration required refreshing an updating. There were plans in progress to prioritise where this was most needed.

The processes for assessing people’s capacity to make decisions about their care were not always clearly documented. The registered manager had started to make improvements.

Processes for monitoring aspects of people’s heath, such as eating, and drinking were not always completed effectively.

People told us they were happy with the care they received at Ashley Arnewood Manor. There was a homely atmosphere at the service, where people shared a good rapport with staff and their relatives were made to feel welcome.

There were effective systems in place to monitor the quality and safety of the service. The registered manager was open to feedbacks and complaints to improve the quality of care. The registered manager had acted pro-actively to address issues highlighted by our inspection.

People’s care reflected their individual needs. This included their preferred daily routines and preferences. People were treated with dignity and respect.

Risks to people were assessed and there were systems in place to protect them from the risk of suffering abuse or avoidable harm. People were involved in planning and reviewing their care needs.

There were enough staff in place, who received appropriate training and support in their role.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection:

The service was rated good at our last inspection (published 4 March 2017)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.