Belmont Road

Updated 11 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 23 November 2021 and was announced.

Updated 11 March 2021

Belmont Road provides accommodation and personal care for up to 13 people, who have a learning and or physical disability. At the time of this inspection there were 13 people living at the service.

This comprehensive inspection took place on 19 October 2017 and was unannounced. At the last inspection on 16 January 2015 the service was rated as ‘Good’. At this inspection we found overall the service remained ‘Good’.

A registered manager was in post at the time of the inspection. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Systems were in place to manage risks to people living at the home and to keep them safe.

There was sufficient numbers of staff on duty to safely assist and support people. The recruitment and selection procedure ensured that only suitable staff were recruited to work with people living at the home

Medicines continued to be managed safely and people received their medicines as prescribed.

People were supported to make choices and have control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People's nutritional needs continued to be met and people were supported to have enough to eat and drink. A range of healthcare professionals visited the service and people went to visit healthcare professionals to support people to maintain good health.

People were cared for by staff who treated them with warmth, kindness and compassion. Staff showed they genuinely cared about the people they were looking after. They respected people's privacy and dignity and encouraged people to be as independent as they could be. Visitors were welcomed and also had warm, friendly relationships with the staff.

Care plans did not provide full details and guidance staff on how the care each person needed. However staff were knowledgeable about the care and support people needed. People were encouraged to participate in activities and interests of their choice.

Complaints information was available in the home. The complaints log showed that they had been addressed in line with the provider’s policy.

People, staff and visitors to the service were encouraged to put forward their views about the service being provided. The quality of the care was monitored by a range of audits that were carried out regularly.

Further information is in the detailed findings below.