Archived: Comfort House

Middlegate, West Denton, Newcastle upon Tyne, Tyne and Wear, NE5 5AY (0191) 264 4455

Provided and run by:
Southern Cross BC OPCO Limited

Important: The provider of this service changed. See new profile

All Inspections

8, 11 July 2011

During an inspection in response to concerns

We were told by an anonymous person that a member of staff had verbally abused a person living in the home. This person also told us that inappropriate moving and handling practices were used to transfer another person within the home; and that medicines were going missing. This person told us that these issues had been reported to the management of the home, but had not been dealt with.