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Inspection Summary


Overall summary & rating

Good

Updated 9 December 2020

Grenham Bay Court is a residential care home registered to provide accommodation and personal care for 36 older people. There were 29 people living in the home at the time of our inspection visit.

We found the following examples of good practice:

Procedures were in place to minimise the risk of infection from people visiting the home. Visitors were required to book in advance and the provider had installed a hand washing station at the entrance and at other points throughout the home. They also provided personal protective equipment (PPE), hand sanitiser and took visitors temperatures.

People were supported to communicate with friends and family using technology. A tablet was also used for people and staff to communicate with healthcare professionals. These measures reduced visits to the home, minimising the risk of infection transmission.

PPE was being used effectively by staff to protect people. Staff had received training in handwashing and the safe use of PPE. We saw staff wearing PPE correctly during the inspection. The registered manager also performed spot checks to check on staff practice, they told us this was done to keep people safe.

A senior member of staff was responsible for co-ordinating testing within the home. They ensured that staff and people living at the home were regularly tested. The staff member told us that they were able to support people with dementia by being flexible with the timing of tests.

Inspection areas

Safe

Good

Updated 9 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 9 December 2020

Caring

Good

Updated 9 December 2020

Responsive

Good

Updated 9 December 2020

Well-led

Good

Updated 9 December 2020