• Care Home
  • Care home

Choices Housing Association Limited - 5 Greenbrook Court

Overall: Good read more about inspection ratings

St Michaels Road, Newcastle Under Lyme, Staffordshire, ST5 9QB (01782) 628190

Provided and run by:
Choices Housing Association Limited

Latest inspection summary

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Background to this inspection

Updated 2 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 24 March 2021 and was announced.

Overall inspection


Updated 2 April 2021

About the service: Choices Housing Association Limited – 5 Greenbrook Court is a residential care home providing personal and nursing care to six people with a learning disability at the time of the inspection.

People’s experience of using this service:

People received safe and effective care. Staff were trained and able to support people’s needs. People felt safe and they were protected from the risk of abuse and risks to safety were assessed and managed.

People were treated with kindness by staff who knew them and understood their preferences. People’s privacy and dignity was respected and their independence was encouraged. People could choose for themselves.

People had access to activities and did things they enjoyed. People, relatives and other professionals were involved in the planning and review of their care.

People were listened to and had their views sought about the care they received. The systems in place to monitor the quality of care were effective and actions plans were driving improvements.

There was a positive culture and the management team understood their responsibilities. Learning and partnership were encouraged and promoted.

The service met the characteristics of Good in all areas;

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: At the last inspection the service was rated Good (report published 2 August 2016).

Why we inspected: This was a scheduled inspection based on previous rating.