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Choices Housing Association Limited - 150 Community Drive Good

Inspection Summary


Overall summary & rating

Good

Updated 22 December 2018

What life is like for people using this service:

People who used the service were supported safely whilst staff promoted their independence and inclusion within the community. People were supported by caring and compassionate staff who promoted choices in a way that people understood, this meant people had control and choice over their lives.

People were supported by safely recruited staff who had the skills and knowledge to provide effective support. Effective care planning was in place which guided staff to provide support that met people’s diverse needs and in line with their preferences.

Systems were in place to monitor the service, which ensured that people’s risks were mitigated and lessons were learnt when things went wrong. There was an open culture within the service, people and staff could approach the manager who acted on concerns raised to make improvements to people’s care.

The service met the characteristics of Good in all areas; more information is available in the full report below.

Rating at last inspection:

Good (report published 24 August 2016)

About the service:

150 Community Drive is a is a residential care home that accommodates up to eight people living with learning disabilities or autistic spectrum disorder. At the time of our inspection there were six people living at the home. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen 'Registering the Right Support' CQC policy.

Why we inspected:

This was a planned inspection based on the rating at the last inspection. We found improvements had been made since our last inspection and the service has met the characteristics of Good in all areas. The overall rating is Good.

Follow up:

We will continue to monitor the service through the information we receive.

Inspection areas

Safe

Good

Updated 22 December 2018

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 22 December 2018

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 22 December 2018

The service was caring

Details are in our Caring findings below

Responsive

Good

Updated 22 December 2018

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 22 December 2018

The service was well-led

Details are in our Well-Led findings below.