The Care Quality Commission
  • Services in your home
  • Homecare service

Archived: Dom Care - Chorley

Dardsley, Brownedge Road, Lostock Hall, Preston, Lancashire, PR5 5AD (01257) 269485

Provided and run by:
Living Ambitions Limited

All Inspections

15 October 2013

During a routine inspection

We were able to speak with a number of people being supported by Living Ambitions, who all provided us with positive comments about the service they received. People felt they were able to make decisions about how they wanted to be supported. They told us their care workers were kind and treated them well. People spoken with felt their needs were consistently met and told us about the packed activity programmes they pursued on a daily basis.

Comments received included:

"They (the staff) are very friendly and they take me out a lot."

"They help me to decide what I want to do."

"The staff are just great."

"I like shopping and they take me shopping a lot to buy things."

During our visit to this location, we looked at how people's needs were being met and if they were able to make decisions about the care and support they received. We also assessed areas in relation to the recruitment of staff, the management of complaints and how the quality of service provision was being monitored. We did not find any concerns with the outcome areas we assessed on this occasion.

29 November 2012

During a routine inspection

We were able to speak with a number of people being supported by Living Ambitions, who all provided us with positive comments about the service they received. People felt their privacy and dignity was always respected and they were able to make decisions about how they wanted to live their lives. They told us support workers were kind and treated them well.

People spoken with felt their needs were consistently met and told us about the packed activity programmes they pursued on a daily basis.

Comments received included:

"I think it is amazing. The care staff look after me very well. My carer is brilliant."

"They (the staff) are certainly good and kind."

"I am happy with everything. It is just fine."

18 January 2012

During a routine inspection

We were able to speak with a number of people involved with the service, who all provided us with positive comments about Living Ambitions.

People receiving support felt their privacy and dignity was always respected and they were able to make decisions about how they wanted to live their lives. They told us support workers were kind and treated them well. One person said, "They (the staff) respect us and we respect them" and another commented, "My support worker is a good person."

Relatives spoken with felt their loved ones' needs were consistently met and people using the service told us about the packed activity programmes they persued on a daily basis.

One person said, "The staff are very thoughtful, they will do anything for my daughter" and another told us, "I have something on every day. Sometimes I go out myself and sometimes I go with my support worker."