Aspire Havering

This means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated Good.

This meant people were safe and protected from avoidable harm.
All areas used to deliver care and treatment were safe and clean. Staff assessed and managed risks to clients and themselves effectively.

Staff understood how to protect clients from abuse and worked well with other agencies to support safeguarding. The service had systems and processes in place to safely prescribe, record and store medicines. The service managed patient safety incidents appropriately. Staff recognised and reported incidents, and the service used these to support learning and improve practice.
However, staff identified some environmental concerns. These included that the reception area felt unwelcoming and that parts of the building were not fully fit for purpose.