You are here

Archived: Orton Manor Nursing Home

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 24 June 2013
Date of Publication: 11 July 2013
Inspection Report published 11 July 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 24 June 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and reviewed information sent to us by commissioners of services.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We spoke with people and asked them if they thought the care staff had the skills to provide the necessary care, treatment or support. One person told us, “The staff here are good and you can have a laugh with them.” Another person said, “They make me feel safe.”

We looked at the personnel files of three staff. We saw that appropriate checks were undertaken before staff began work. Each file contained evidence that satisfactory pre-employment checks such as police checks and references were obtained. This ensured that the service employed appropriate staff to care for people who lived in the home.

We saw that staff responses to interview questions were held on their file. This meant that staff were selected fairly and were considered the most suitable applicant to meet the needs of people using the service.

Nurses have to register with the General Nursing and Midwifery Council to enable them to practice. We saw evidence that nursing staff were registered and that the service checked the nurses’ registrations were renewed each year.

A senior care worker told us that once people were employed they spent time shadowing more experienced care staff so that they knew and understood how the home operated. This was also confirmed by staff we spoke with during our visit.

We spoke with a staff member who confirmed that they had been properly recruited. They confirmed that the interview process had been thorough and fair. They also confirmed that they had not been allowed to work until their pre-employment checks had been obtained.