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Archived: Orton Manor Nursing Home

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Inspection report

Date of Inspection: 5 August 2011
Date of Publication: 18 October 2011
Inspection Report published 18 October 2011 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

There are sufficient competent staff on duty to meet the needs of people using the service.

User experience

We observed that people sitting in the communal areas were not left unattended for extended lengths of time. Staff present were often involved in a task to support care needs.

We observed staff supporting people with their routines of daily living. For example, we saw staff offering timely and sensitive assistance during a meal time. We saw several occasions when staff used equipment such as a hoist to assist people to move.

A relative told us, ‘I visit frequently and there always seems to be enough staff. The staff are very attentive.’

Other evidence

Orton Manor accomodates up to 37 people who require nursing and personal care. On the day of our vist there were 35 people using the service and one person was in hospital.

The home is run by an experienced manager. On the day of our visit there was sufficient care staff available to meet the needs of people living in the home. The senior staff on duty were competent and knowledgeable in the running of the home.

The manager told us that she was satisfied with the current level of staffing although staffing levels are kept under review and are increased if people's dependency levels increased.

The manager told us there are:

Two nurses and seven care staff on duty between 8am and 2pm

Two nurses and six care staff on duty between 2pm and 6pm

One nurse and six care staff on duty between 6pm and 8pm

One nurse and three care staff on duty between 8pm and 8am

The manager is supernumerary and there were sufficient laundry, catering, cleaning, maintenance and administrative staff to ensure that care staff do not spend undue lengths of time undertaking non-caring tasks.

We looked at the staff duty rota which confirmed the staff complement described above is usually achieved.